Standing directly opposite the gates of Kensington Palace, The Milestone Hotel And Residences occupies one of the most coveted addresses in London. Rated 4.8 out of 5 across more than 1,100 guest reviews, this celebrated five-star property on Kensington Court places you steps from the Royal Borough's most iconic landmark, the leafy expanse of Kensington Gardens, and the boutique elegance of High Street Kensington.
Whether you are visiting London for a royal occasion, a cultural weekend, or simply want to wake up with a palace view, The Milestone delivers an experience that is hard to rival anywhere in the capital. Book today on Madyen.com with just a £20 deposit, enjoy instant confirmation, and save up to 15% compared to standard rates — with free cancellation available on most room types.
As one of London's finest five-star boutique hotels, The Milestone Hotel And Residences is priced to reflect its exceptional location, heritage interiors, and personalised service. Rates vary by season, room type, and availability — with classic rooms, themed suites, and self-contained residences all available to suit different budgets and group sizes. Booking through Madyen.com gives you access to rates up to 15% lower than standard pricing, and you can secure your room with a £20 deposit rather than paying in full upfront. Peak periods such as summer, school holidays, and major royal or cultural events in Kensington tend to see higher demand, so early booking is strongly recommended. Free cancellation is available on most rate types, allowing you to book early and adjust your plans if needed without financial risk.
Superior Queen Room
214.9 sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore detailsDeluxe King
258 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore detailsDeluxe Studio
312 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore detailsJunior Suite
387.9 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore detailsMaster Suite
483.9 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore detailsNear Kensington High Street
With a stay at The Milestone Hotel, you'll be centrally located in London, steps from Kensington High Street and Kensington Gardens. This luxury hotel is 0.2 mi (0.3 km) from Kensington Church Street and 0.2 mi (0.3 km) from Thackeray Gallery.
Make yourself at home in one of the 62 individually decorated guestrooms, featuring minibars and DVD players. Your memory foam bed comes with Egyptian cotton sheets. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Georgian hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Norwegian, Hindi, German, Russian, Portuguese, Bulgarian, Afrikaans, Greek, Filipino, English, Italian, French, Hungarian, Spanish, Estonian, Czech, Arabic, Chinese (Mandarin), Polish, Romanian, Turkish, Dutch
Top Location: Highly rated by recent guests (9.6)
Want a great night's sleep? This property was highly rated for its very comfy beds.
Free Private Parking Available On Site
Valet parking (surcharge)
There are more repeat guests here than most other properties.
Most popular facilities
Gym
Breakfast available
Laundry
Spa
24/7 front desk
Free wifi
Restaurants
Pool
Parking
Bar
The Milestone Hotel And Residences holds a 4.8 out of 5 rating from over 1,100 guest reviews — a remarkable score for any London hotel, and a testament to the consistency of the experience on offer here. Guests repeatedly highlight the extraordinary location directly opposite Kensington Palace as a highlight that exceeds expectations, with many noting the thrill of watching the Changing of the Guard or simply gazing at the palace from their window or the hotel entrance. Reviewers also praise the warmth and attentiveness of the staff, describing an atmosphere that feels more like a private members club than a hotel. The individually designed rooms and suites receive consistent acclaim for their character, comfort, and thoughtful detailing. Families particularly appreciate the Milestone Residences for the additional space and home-like comfort they provide. Dining at Cheneston's Restaurant and afternoon tea in the hotel are frequently mentioned as memorable highlights of a London visit. Overall, guests describe The Milestone as the definitive choice for anyone who wants to experience Kensington at its most refined.
The Milestone Hotel And Residences is located on Kensington Court in the Royal Borough of Kensington and Chelsea — directly opposite the gates of Kensington Palace, the official London residence of members of the Royal Family. This is one of the most prestigious and beautiful corners of the capital, bordered by the sweeping greenery of Kensington Gardens and within easy walking distance of High Street Kensington, Notting Hill, Chelsea, and Knightsbridge. The hotel's position means guests are genuinely immersed in royal London from the moment they arrive, with the palace, its gardens, and the Serpentine Galleries all within a short stroll. The surrounding streets are lined with elegant Victorian architecture, independent boutiques, and some of London's finest restaurants and cafes, making Kensington Court an ideal base for exploring both the grandeur and the neighbourhood charm of west London.
Underground: The closest Tube station is High Street Kensington on the District and Circle lines, approximately a five-minute walk from the hotel. Gloucester Road station, also on the District, Circle, and Piccadilly lines, is similarly close and provides direct access to Heathrow Airport via the Piccadilly line. Notting Hill Gate station is also within comfortable walking distance.
Bus: Multiple bus routes serve Kensington High Street, connecting the hotel to central London, Chelsea, Notting Hill, and beyond. The area is very well served by daytime and night bus services.
Taxi and Rideshare: Black cabs and app-based rideshare services are readily available throughout Kensington. Journey times to the City of London, the West End, and major London stations are typically 20 to 40 minutes depending on traffic.
Heathrow Airport: Via the Piccadilly line from Gloucester Road, Heathrow is approximately 40 to 50 minutes by Tube — a straightforward and cost-effective transfer option.
Cycling: The hotel is located near several Santander Cycles docking stations, and Kensington Gardens has dedicated cycling paths for those who prefer to explore the area on two wheels.
Spring (March to May) is widely considered the finest time to stay at The Milestone. Kensington Gardens and Hyde Park are at their most beautiful as the trees blossom and the flower beds come into colour, and the palace and its grounds are a joy to explore in mild, pleasant weather. Easter and the spring bank holiday period bring higher demand, so early booking is advisable.
Summer (June to August) is peak season in Kensington. The gardens are busy with visitors, outdoor events take place in Hyde Park, and the long daylight hours make sightseeing a pleasure. This is also the most popular time for international visitors and families, so rates and availability should be checked well in advance. Booking through Madyen.com with a £20 deposit and free cancellation makes it easy to secure your preferred dates early.
Autumn (September to November) offers a wonderful balance of value and atmosphere. The gardens take on rich golden tones, crowds thin out after the summer peak, and the cultural calendar — including exhibitions at the Serpentine and South Kensington museums — is at its most active.
Winter (December to February) brings a magical quality to Kensington, with festive lights along High Street Kensington, quieter gardens, and a cosy atmosphere inside The Milestone's bar and restaurant. This can also be a more affordable time to experience the hotel's five-star hospitality.
If you are searching for a hotel opposite Kensington Palace, the search ends here. The Milestone Hotel And Residences is not simply close to the palace — it is the hotel that sits directly opposite it, offering a location that no other property in London can replicate. Combine that singular address with a 4.8 rating from over 1,100 guests, beautifully appointed rooms and residences, award-winning dining, and the kind of attentive service that defines true five-star hospitality, and you have one of the most compelling hotel choices in the capital.
Booking through Madyen.com makes the experience even more rewarding: secure your room with just a £20 deposit, enjoy instant confirmation, benefit from flexible payment, and save up to 15% on your stay — all with free cancellation on most bookings for complete peace of mind. For a royal London experience that lives up to its extraordinary setting, The Milestone is simply without equal.
Wonderful · 449 reviews
Cleanliness
9.8/10
Location
9.2/10
Recommendation
93.8%
Closest airports
London City Airport (LCY)
18.5 km / 11.5 mi
Heathrow Airport (LHR)
23.2 km / 14.4 mi
Gatwick Airport (LGW)
91 km / 56.5 mi
Luton Airport (LTN)
52.4 km / 32.6 mi
Farnborough (FAB)
59.6 km / 37.1 mi
What's nearby
Kensington High Street
0.1 km / 0.1 mi
Kensington Gardens
0.1 km / 0.1 mi
Kensington Church Street
0.3 km / 0.2 mi
Thackeray Gallery
0.3 km / 0.2 mi
Kensington Palace
0.5 km / 0.3 mi
Imperial College London
0.7 km / 0.4 mi
Albert Memorial
0.7 km / 0.5 mi
Royal Albert Hall
0.8 km / 0.5 mi
Hyde Park
0.9 km / 0.6 mi
Design Museum
1.1 km / 0.7 mi
Science Museum
1.3 km / 0.8 mi
Natural History Museum
1.4 km / 0.9 mi
Portobello Road Market
1.5 km / 1 mi
Victoria and Albert Museum
1.6 km / 1 mi
Olympia Conference and Exhibition Centre
1.8 km / 1.1 mi
Most Popular Amenities
Gym
Breakfast available
Laundry
Spa
24/7 front desk
Free wifi
Restaurants
Pool
Parking
Bar
Housekeeping
Room service
Air conditioning
Top family-friendly amenities
Extra beds/cribs
Parking and transportation
Valet parking (surcharge)
Food and drink
A restaurants
2 bars/lounges
Minibar
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Restaurants on site
Number of bars/lounges - 2
Activities nearby
Valet parking (surcharge)
Things to do
Fitness facilities
Television
Family friendly
Laundry facilities
No cribs (infant beds)
Free cribs/infant beds
Conveniences
Safe-deposit box at front desk
24-hour front desk
Luggage storage
Bulk dispenser for toiletries
In-room safe
Guest services
Concierge services
Laundry facilities
Dry cleaning/laundry service
Tours/ticket assistance
Daily housekeeping
Families love it for
No cribs (infant beds)
Free cribs/infant beds
Business services
Business center
Meeting rooms
24-hour business center
Outdoors
Number of indoor pools - 1
24-hour pool access
Full-service spa
Spa services on site
Free newspapers in lobby
Full-service spa
Sauna
Free newspaper
Laptop-friendly workspace
Languages spoken
Norwegian
Hindi
German
Russian
Portuguese
Bulgarian
Afrikaans
Greek
Filipino
English
Italian
French
Hungarian
Spanish
Estonian
Czech
Arabic
Chinese (Mandarin)
Polish
Romanian
Turkish
Dutch
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Common areas
Elevator
Internet access in public areas - high speed
24-hour pool access
Wheelchair accessible – no
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type.Enter your stay dates and check the conditions of your selected option.
General Instructions
Front desk staff will greet guests on arrival at the property.
Age restriction
The minimum age for check-in is 21
Cards accepted at this property
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
Optional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
We should mention
Everything you need to know about this hotel.
92% of our clients have rated us with 5 stars




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