Name: Hotel de la Cite Carcassonne - MGallery Collection
Address: Place Auguste Pierre Pont, Carcassonne, Aude, 11000, France
Rating: 4.7

Hotel de la Cite Carcassonne - MGallery Collection

Place Auguste Pierre Pont, Carcassonne, France –

Excellent location – show map

Breakfast available

Laundry

24/7 front desk

Pool

Spa

Free wifi

Parking

Restaurants

Business services

Bar

Experience World-class Service at Hotel de la Cite Carcassonne - MGallery Collection

In Carcassonne (City of Carcassonne)

With a stay at Hotel de la Cite Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.

Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.

Languages

English, French, Spanish

Property highlights

Top Location: Highly rated by recent guests (9.4)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Parking (limited spaces)

Valet parking (surcharge)

Uncovered parking

Loyal Customers

There are more repeat guests here than most other properties.

Hotel de la Cite Carcassonne - MGallery Collection Room Options

Classic Room, 1 King Bed, City View

215 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Superior Room overlooking the gardens and ramparts - a king-size bed

215 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Standard Single Room, 1 Double Bed (Charming)

sq ft Free wifi Free self parking Sleeps 4 1 Double BedMore details

Junior Suite, 1 King Bed with Sofa bed

sq ft Free wifi Free self parking Sleeps 3 1 King Bed and 1 Double Sofa BedMore details

Suite, 1 Double Bed, Terrace

sq ft Free wifi Free self parking Sleeps 3 1 Double BedMore details

Superior Room, 1 Queen Bed, Terrace, Garden View

sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

Family Room, Multiple Beds

sq ft Free wifi Free self parking Sleeps 4 1 Double Bed and 2 Twin BedsMore details

Guest reviews

9.4/10

Wonderful · 754 reviews

Cleanliness

9.6/10

Location

9.4/10

Recommendation

91.7%

Hotel surroundings

Excellent location – show map

Closest airports

Carcassonne (CCF-Pays Cathare)

7.7 km / 4.8 mi

Castres (DCM-Mazamet)

60.8 km / 37.8 mi

The preferred airport for Hotel de la Cite Carcassonne

MGallery Collection is Juan Santamaria Intl. Airport (SJO).

What's nearby

Historic Fortified City of Carcassonne

0.1 km / 0.1 mi

Basilica of St. Nazaire and St. Celse

0.1 km / 0.1 mi

School Museum

0.1 km / 0.1 mi

Aude Gate

0.2 km / 0.1 mi

Museum of Chivalry, Arms & Archery

0.2 km / 0.1 mi

Narbonnaise Gate

0.4 km / 0.2 mi

Theatre Jean Deschamps

0.4 km / 0.2 mi

Château Comtal

0.4 km / 0.2 mi

Chapeau Rouge

0.6 km / 0.4 mi

Museum of the Middle Ages

0.7 km / 0.4 mi

Le Musée de la Torture de Carcassone

0.8 km / 0.5 mi

Old Bridge

0.8 km / 0.5 mi

Pont-Neuf de Carcassonne

1 km / 0.6 mi

Raymond Chesa Leisure Park

1.1 km / 0.7 mi

Basilica of Saint-Nazaire

1.1 km / 0.7 mi

Resort facilities at Hotel de la Cite Carcassonne - MGallery Collection

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchair accessible
Dial-up internet access
Wireless internet access

Hotel rules

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type.Enter your stay dates and check the conditions of your selected option.

General Instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Age restriction

The minimum age for check-in is 18

Cards accepted at this property

Debit cards not accepted

Cash

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 28 per person
Uncovered valet parking fee: EUR 30 per night (in/out privileges)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.