Name: Mercure Carcassonne la Cite Hotel
Address: 18, Rue Camille Saint-Saens, Carcassonne, Aude, 11000, France
Rating: 4.6

Mercure Carcassonne la Cite Hotel

18, Rue Camille Saint-Saens, Carcassonne, France –

Excellent location – show map

Gym

Breakfast available

24/7 front desk

Laundry

Pool

Free wifi

Parking

Restaurants

Bar

Housekeeping

Experience World-class Service at Mercure Carcassonne la Cite Hotel

Near Le Musée de la Torture de Carcassone

Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.

Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Languages

English, French, Spanish

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Free self parking

Free RV, bus, truck parking

Uncovered parking

Bicycle parking available

Loyal Customers

There are more repeat guests here than most other properties.

Mercure Carcassonne la Cite Hotel Room Options

Privilege Room - a double bed and a trundle bed for 2 people

sq ft Free wifi Free self parking Sleeps 4 1 Double Bed and 1 Double Trundle BedMore details

Classic Room, 1 Double Bed

sq ft Free wifi Free self parking Sleeps 2 1 Double BedMore details

Privilege Room - two single beds and a trundle bed for 2 people

sq ft Free wifi Free self parking Sleeps 4 2 Twin Beds and 1 Double Sofa BedMore details

Twin Room, Classic Twin Room, 2 Twin Beds

sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Guest reviews

9.2/10

Wonderful · 181 reviews

Cleanliness

9.4/10

Location

0.0/10

Hotel surroundings

Excellent location – show map

Closest airports

Carcassonne (CCF-Pays Cathare)

10.5 km / 6.5 mi

Castres (DCM-Mazamet)

60.9 km / 37.8 mi

What's nearby

Château Comtal

0.3 km / 0.2 mi

Narbonnaise Gate

0.4 km / 0.2 mi

Historic Fortified City of Carcassonne

0.4 km / 0.3 mi

Le Musée de la Torture de Carcassone

0.5 km / 0.3 mi

Aude Gate

0.6 km / 0.4 mi

Museum of Chivalry, Arms & Archery

0.6 km / 0.4 mi

Chapeau Rouge

0.7 km / 0.4 mi

School Museum

0.7 km / 0.4 mi

Basilica of St. Nazaire and St. Celse

0.7 km / 0.5 mi

Theatre Jean Deschamps

0.8 km / 0.5 mi

Basilica of Saint-Nazaire

0.9 km / 0.5 mi

Old Bridge

0.9 km / 0.6 mi

Pont-Neuf de Carcassonne

1.1 km / 0.7 mi

Museum of the Middle Ages

1.1 km / 0.7 mi

Raymond Chesa Leisure Park

1.2 km / 0.7 mi

Resort facilities at Mercure Carcassonne la Cite Hotel

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair accessible

Hotel rules

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type.Enter your stay dates and check the conditions of your selected option.

General Instructions

Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Age restriction

The minimum age for check-in is 18

Cards accepted at this property

ANCV Chèques-Vacances

Debit cards not accepted

Cash

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 18 per person
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Late check-out fee: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Pool access available from 9:00 AM to 8:30 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.