Name: Moon Palace Cancun - All Inclusive
Address: Carretera Cancun-Chetumal Km. 340, Cancun, Mexico
Rating: 4.0

Moon Palace Cancun - All Inclusive

Carretera Cancun-Chetumal Km. 340, Cancun, Mexico –

Excellent location – show map

24/7 front desk

On Private Beach

Parking

Pool

Laundry

Gym

Free wifi

Spa

Bar

Restaurants

Experience World-class Service at Moon Palace Cancun - All Inclusive

Near Xoximilco

Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.

Make yourself at home in one of the 2036 air-conditioned rooms featuring indoor private spa tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages

German, English, Spanish, French, Portuguese, Russian

Property highlights

Top Location: Highly rated by recent guests (8)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Bicycle parking available

Free self parking

Free valet parking

Uncovered parking

Loyal Customers

There are more repeat guests here than most other properties.

Moon Palace Cancun - All Inclusive Room Options

Superior Deluxe Garden View - Kids & Teens Free

484 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Double BedsMore details

Superior Junior Suite Golf Course - Kids & Teens Free

411 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Superior Honeymoon Suite - King Size Bed

484 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Superior Family Suite Garden View - Kids & Teens Free

969 sq ft Free wifi Free self parking Sleeps 6 1 King Bed and 2 Double BedsMore details

Superior Deluxe Ocean View - Kids & Teens Free

484 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Double BedsMore details

Superior Governor One Bedroom Suite Ocean View - King Size Bed

969 sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Swim Up Suite Garden View - Kids & Teens Free

484 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Double BedsMore details

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

969 sq ft Free wifi Free self parking Sleeps 6 1 King Bed and 2 Double BedsMore details

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

969 sq ft Free wifi Free self parking Sleeps 6 1 King Bed and 2 Double BedsMore details

Superior Deluxe Garden View

sq ft Free wifi Free self parking Sleeps 2 1 King Bed, 2 Double BedsMore details

Guest reviews

8.0/10

Wonderful · 2,542 reviews

Cleanliness

8.6/10

Location

0.0/10

Hotel surroundings

Excellent location – show map

Closest airports

Cancun Intl. Airport (CUN)

8.4 km / 5.2 mi

Tulum Intl. Airport (TQO)

152.4 km / 94.7 mi

Beaches nearby

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

4.5 km / 2.8 mi

Delfines Beach

15.9 km / 9.9 mi

What's nearby

Xoximilco

0.7 km / 0.4 mi

El Tinto Golf Course

2.3 km / 1.4 mi

Moon Palace Golf Club

3 km / 1.9 mi

Arrecife de Puerto Morelos National Park

4.5 km / 2.8 mi

Ventura Park Cancun

8.9 km / 5.5 mi

Playa Coral

9.4 km / 5.8 mi

Riviera Cancun Golf Resort

10.7 km / 6.7 mi

Parish of the Risen Christ

11.5 km / 7.1 mi

Petempich Bay

14.4 km / 8.9 mi

Hospiten Hospital

17.2 km / 10.7 mi

Museo Maya Trailhead

17.4 km / 10.8 mi

Plaza Nichupte Shopping Mall

17.7 km / 11 mi

Dubai Palace Casino

17.7 km / 11 mi

Resort facilities at Moon Palace Cancun - All Inclusive

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Accessible airport shuttle
Elevator
Wheelchair accessible (may have limitations)
Wheelchair accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible on-site restaurant
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Accessible bathtub
Wheelchair accessible
Wireless internet access

Hotel rules

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in.

Check-out

Until 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type.Enter your stay dates and check the conditions of your selected option.

General Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Age restriction

The minimum age for check-in is 18

Cards accepted at this property

Debit cards

Cash

Important information

Optional extras

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.