Name: Nairobi Serena Hotel
Address: Kenyatta Avenue / Processional Way, Nairobi, Kenya
Rating: 4.6

Nairobi Serena Hotel

Kenyatta Avenue / Processional Way, Nairobi, Kenya –

Excellent location – show map

24/7 front desk

Breakfast available

Pool

Spa

Business services

Laundry

Gym

Free wifi

Parking

Bar

Experience World-class Service at Nairobi Serena Hotel

Near City Market

With a stay at Nairobi Serena Hotel, you'll be centrally located in Nairobi, a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.5 mi (3.9 km) from The Aga Khan University Hospital.

Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages

English, French, Italian

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Free self parking

Loyal Customers

There are more repeat guests here than most other properties.

Nairobi Serena Hotel Room Options

Deluxe Room

280 sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

Superior Room with sit out area

474 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Executive Suite, Park View

549 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Executive Suite

624 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Premium Room

sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Junior Suite, Corner

sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Executive Room

280 sq ft Free wifi Free self parking Sleeps 3 1 Queen Bed, 2 Twin BedsMore details

Guest reviews

9.2/10

Wonderful · 273 reviews

Cleanliness

9.4/10

Location

9.4/10

Recommendation

85.2%

Hotel surroundings

Excellent location – show map

Closest airports

Nairobi (WIL-Wilson)

5 km / 3.1 mi

Jomo Kenyatta Intl. Airport (NBO)

17 km / 10.5 mi

What's nearby

Central Park

0.1 km / 0.1 mi

Nairobi Gallery

0.5 km / 0.3 mi

Uhuru Park

0.7 km / 0.4 mi

Teleposta Towers

0.7 km / 0.4 mi

University of Nairobi

0.9 km / 0.6 mi

City Market

1 km / 0.6 mi

Kenyatta Mausoleum

1 km / 0.6 mi

City Hall

1.1 km / 0.7 mi

Parliament Building

1.1 km / 0.7 mi

National Assembly Building

1.2 km / 0.7 mi

Jeevanjee Gardens

1.2 km / 0.7 mi

City Square

1.3 km / 0.8 mi

Kenyatta International Convention Centre

1.3 km / 0.8 mi

Nairobi Railway Museum

1.3 km / 0.8 mi

Tom Mboya Statue

1.4 km / 0.9 mi

Resort facilities at Nairobi Serena Hotel

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible (may have limitations)
Wheelchair accessible

Hotel rules

Check-in

From 12:00 PM

Guests are required to show a photo ID and credit card at check-in.

Check-out

Until 10:00 AM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type.Enter your stay dates and check the conditions of your selected option.

General Instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cards accepted at this property

Debit cards not accepted

Cash not accepted

Important information

Optional extras

Fee for buffet breakfast: approximately KES 3547 per person
Airport shuttle fee: KES 4000 per person (one way)
Early check-in is available for a fee (subject to availability)
Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: KES 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Contactless check-in is available.